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Processing & Payment Policy
~ A deposit of 50% of processing cost is due upon receipt of your order. We will check your order in and contact you with the amount of the deposit.
When the order is ready, an invoice will be sent with payment required upon receipt.
~Fiber weight loss is an expected part of processing and is affected by factors such as skirting of fleeces, the amount of lanolin in the fleece, sand and dirt, etc. The amount of loss will vary for each fleece but can be anticipated at 30 – 50%. Any vegetable matter, dung tags, etc. cannot be removed during processing.
~We reserve the right to refuse to process fiber for any reason, including, but not limited to, moth or bug infestation, rodent infestation, lice nits, skin flakes, too short or long, gravel, vegetable matter, burs or wood chips, tenderness or excessive dirt.
~When your order is complete, we will contact you and will email an invoice. Your invoice must be paid in full, including any shipping charges, within 10 days of the invoice date before your order is released. If paying by check, the order will be released after the check has cleared the bank.
Past Due/Abandoned Orders
~Orders not paid within 10 days from date of invoice become the property of the Oregon Wool & Fiber Mill.
~Fiber left with the Mill after payment must be picked up within 30 days or will become property of Oregon Wool & Fiber Mill.
Questions?
Contact us at ORwoolandfibermill@gmail.com .